Help Center

Need help ! We have gathered some frequently asked questions

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help centerHELP CENTER

Our help center aim to answer most of your questions, if it does not feel free to contact us

Do I need to register to publish an ad ?

Yes  ! You need to register in order to place an order but also to be able to access the advertising statistics for your advertising campaign.

What ad format are available ?

Flash is no longer accepted. The following format are accepted and available text – images (jpg,png,gif)- video (html5,flash)- text/images (ad templates) – html- javascript – css (custom css)
At this time, to keep our pages layouts and advertising. We have limited our offers to the following ad format: 300×250 and 728×90 standard banners.

Where will my ad appear ?

We have decided to provide our own advertising system, in order to control exactly where ads appear. When purchasing advertising you will select the location of your banner in accordance with the location of your establishment on Nodengo.com pages
Therefore, if your establishment is in London, you will be able to purchase ad on the London pages but not for the Lisbon pages.

Pre sales questions

Most of the information pertaining to advertising can be found in our site pages such as “Options” “Information” “Promotions” and “Pricing”. Should you not find the answer feel free to contact us.

Type of Ads available

At this time we have limited our offers to CPD (Cost per day) which we feel makes it easier for you to budget and simplify our advertising system.
We are considering adding in the future CPC (Cost per click) and CPM (Cost per impressions) and will advise you when these features are available.

Are there other format available ?

At this time we offer either 300×250 or 728×90 banner format, which have worked very well. We are looking for additional format and may present them in the future

Log in Issues

Our account management system allows you to access your account, access your account statistics, purchase additional advertising.
Your account also allows you to change/reset or modify your account and password.  All these links are available on the footer of every pages on our site.
If these options do not resolve your issue, please contact us

Billing and payment

At this time we work exclusively  with Paypal to process our payment, therefore advertising is paid when purchased. You have initially the option to purchase advertising for 30 – 60 or 90 days. Purchased advertising is non refundable.
If you purchased 30 days and want to extend your campaign, simply purchase more days within your advertising account.
For any  further questions regarding your billing please contact us directly

Advertising length options

We offer the option to purchase advertising for 30 – 60 or 90 days. We currently offer the following discount on most of our advertising offers
60 days – 10% discount     90 days – 20 % discount.
If you purchased 30 days and want to extend your campaign, simply purchase more days within your advertising account. the discount are available for initial purchase as well as for additional purchases.
Technical questions and support
Technical questions and support help are better served when you contact us directly
Need more help, have other questions
If you need more help and we have not answered your questions, feel free to contact us via the contact form

Help Center advertising shortcut

1 Advertising for main pages
2 Advertising for Country pages
3. Advertising for City pages
4. Quick order form for returning advertisers
5. Order and pricing information